Jake & Mandi Hilton
Not building with Matt is one of our greatest regrets. We were all set to build with him and then another builder came in with promises and “incentives” that we decided would be worth the risk. In the end, they were not and we had a very hard building experience. Matt’s focus on “details” and good relationships would have truly made “the difference”.
The difference truly “is in the details”. We learned this the hard way. The quality that we received on our home is not what you would expect for a high end, larger custom home. We ended up spending way more than what was promised us from the builder we went with, and the quality was not there. Reflecting back on the bidding process we clearly see now that numbers provided by Matt were more realistic. We were nickel and dimed every step of the way and we were expected to do more “work” than we should have. The “details” were ignored. Some of the sub contractors that were used were “sketchy” and they were not kept in line. We were and still are confident that Matt has the experience and know-how to make sure that his clients don’t have this type of experience. He has a great team and stands behind his work.
Matt’s team is competent and have a higher standard. The saying, “you get what you pay for” is accurate here. Expect the best from Matt because he expects nothing less from his team and trades. We have built several homes now and from what we know of Matt in comparison to “the other guys”…. there is no one else out there like him. His attitude and building philosophies are next to none. Matt IS different and you’ll know it just by meeting with him.
Next time we build we will have no question whom we will be using. Matt and his team are professional, attentive, organized, detail oriented, honest, reliable and helpful. Matt holds himself and his subs to a higher standard, which is very, very hard to find in the construction industry. You won’t be disappointed with your building experience if you use Matt McEwan. We most definitely are disappointed because we did not. Matt and his team are truly concerned about building great homes and lasting relationships. Reputation follows business wherever they go and the reputation of Matt McEwan is one of trust, confidence, quality, attention to detail and friendship.
David & Yvonne Peterson
McEwan Custom Homes just finished building our new home with the highest standards of quality, service, professionalism and creativity. We truly had a great building experience with McEwan Custom Homes. From the beginning to the end, we found Matt to be a great communicator and very creative.
Matt has done an amazing job identifying great subs and suppliers. The subs and suppliers he uses are equally as professional as he is. He was able to keep our project on schedule and made sure the work was done to the highest standards of quality and service.
Devin, Matt’s Project Manager, is highly competent and very professional as well. They have both been wonderful to work with, during the construction process and since we have moved in. Their ability to follow up and track “the little things” to make sure they are done right is noteworthy. It’s a level of customer service that is very rare and adds great value to the building experience.
In short, we have been telling friends and family they don’t need to consider any other builders, just go straight to McEwan Custom Homes. Their quality, service, professionalism and creativity make them truly exceptional to work with.
Robert & Melissa Shelton
American Fork, UT
We recently had Matt McEwan build our custom home. It has always been a dream of my wife to have a custom home built. We spent many years sacrificing and saving up to make such a dream a reality. Having saved and not wanting to blow our money, we did a lot of research on how to pick the “right” builder for us.
We started out narrowing down the builders to three. We interviewed the three builders. At the end of the day, the bids came back in the same ballpark. We had a hard time choosing based on bids, but when it came down to who we felt comfortable with it was a no brainer to choose McEwan Custom Homes.
We had many neighbors where we were building interested in the project. They had just built a few months before us. Many times during the different stages of the building process these neighbors came to us and mentioned how they wished they had McEwan Custom Homes build their homes. They could tell a noticed difference in the home. It came down to the details.
We were impressed with these details as well. We feel that we have one of the best-built homes in the neighborhood. Matt was so responsive during the building process and was always prompt to return calls and answer questions. As we saw a need to change things, he was willing to accommodate.
I appreciated Matt’s flexibility in being able to meet with us early in the morning to accommodate my hectic work schedule. I have no reservation in recommending McEwan Custom Homes as the builder to use.
Mike & Julie Eakins
Upon deciding to relocate our family from Texas and to build a home in Alpine, UT, one of our greatest concerns was that we would be building the home long distance. We were only able to schedule a couple of trips to UT in order to meet with contractors and suppliers. We were very concerned that the process of building our home would turn into a nightmare and needed a builder who we could trust implicitly.
Our feared “nightmare” turned out to be a very pleasant experience and we love our new home. Every concern was addressed immediately by Matt and his team. It’s not often that you find a builder with an eye for the details and who is more demanding of his contractors than the owner! The difference really is “in the details” and McEwan Custom Homes lives up to their motto. If we ever have to move out of Utah and build another home, Matt and team better be ready to travel, because we won’t use any other builder!
We highly recommend Matt and McEwan Custom Homes. Thanks again Matt and team for a great experience and a beautiful home!
Todd & Linda Christensen
Our first time meeting Matt and observing his work was during the Parade of Homes in 2011. Upon entering the home Matt was showcasing, we immediately felt something different than other homes we had seen. That difference was, we came to know, a result of many things. We visited with Matt that day and felt so good about him as a person. That very day, we told him that we wanted him to build us a home.
Through the entire building process, we were guided and helped with decisions and concerns. Matt was always ready to meet with us and talk over plans and options. We were made to feel like we were his only and most important client and that our questions were his top priority. We came to completely trust Matt and his opinion. He was forthright and honest in his advice, including added expenses our decisions may accrue. There were no surprises or hidden agendas. There were times that changes needed to be made in order to accommodate a new idea or alteration. Matt always said, “We can do that.”
Matt has surrounded himself with top-notch employees, sub-contractors, and suppliers. Devin, his project manager, and those who worked with him, were key in making our home and our experience perfect. Their attention to detail and their follow-up were incomparable. They are master craftsmen.
One final observation is the follow-up we have received since moving into our home. We feel that McEwan Custom Homes wants our home to be without flaw and are doing everything in their power to see that happens. We have never had to be concerned about anything not being resolved. In fact, they have seen and fixed things that we weren’t aware needed attention.
Everyone who visits our home is impressed with the quality of workmanship there. We are continually awed with every aspect of our home. We can unequivocally say there is nothing we would change or alter in our home. Furthermore, there is nothing we would change in choosing McEwan Custom Homes. Without hesitation, we give them our utmost recommendation.
Brett & Selena Proctor
This was our second new home in the past 5 years and the difference between the two, in the overall building experience, couldn’t be greater in both quality and service. We started looking at several builders and selected a few that we wanted to talk with. Once we sat down with them and went over ideas, style, price, etc. it seemed as though they all wanted to tell us what to build and did not listen to what WE wanted.
All of Matt’s subs and suppliers are true professionals. We have spoken with several neighbors who had an awful building experience with their contractor and would never recommend them. We have been so happy with Matt that whenever we hear of anyone wanting to build a new home, we tell them to check out McEwan Custom Homes. We always get random people stopping by to ask us who built our home. We love telling them it’s a McEwan Custom Home!
Adam & Jennie Green
As we told friends and family about our plan to build a custom home, everyone assured us it would be one of the most difficult times in our married lives. We were so pleased that working with McEwan Custom Homes was able to prove everyone wrong. What impressed us most was the accessibility we had to help throughout the whole process. All questions, concerns and problems were resolved quickly and attentively. Even though we knew differently, we felt the whole time as though ours was the only house being built at the time.
Finally, the quality of the subcontractors associated with McEwan Customs Homes was impeccable. That has continued even beyond our finish date and a year into occupancy. When issues have come up the response from all involved has been remarkable. We’ve never had problems getting anyone to come address minor problems that are a natural part of any project. Also, it was reassuring during our build to be able to rely on the expertise of all the individual contractors.
We would recommend McEwan Custom Homes to anyone planning to build a home without reservation.
Jim & Tiffany Tullis
Matt McEwan was the first and only builder we considered. After meeting with him we knew from the start he was the right builder for us. We had limited time to spend on our home but we didn’t want to compromise the quality or vision we had for the end result. Matt and his team, along with his sub-contractors and suppliers were extremely helpful and knowledgeable in giving us ideas and helped guide our own ideas into a reality.
We have equally been impressed with the attention we have received after moving in. All of our questions and concerns during the building process and after were always made a top priority. We worked closely with Devin, Matt’s project manager. Throughout the building process they made sure that every little detail was taken care of.
Matt and his team have truly exceeded our expectations. They are knowledgeable, trustworthy and always professional, yet personable enough that we call them our friends.
Jeff & Amy Davis
If you want all the mushy details, read below. If not, here are some quick thoughts on what my wife and I think of Matt McEwan and McEwan Custom Homes. Matt is an amazing home builder and did an absolutely incredible job on building our dream home. Matt is honest, easy to work with and makes sure that the job gets done right. I wouldn’t hesitate to build with him again.
Now for the rest of the story . . .
We spent a ton of time searching for the right builder to build our dream home. We were thrilled when we found Matt and knew right away that he was the perfect fit for us. Every custom home project presents some challenges along the way, but our home was especially difficult given the size and some very unique design elements. Matt and his team rose to every challenge and built us a fantastic home that we absolutely love. He was consistently focused on what we wanted, not on what was easiest for him and his team. Matt wanted to make sure that we loved our new home, down to every last detail.
When we needed to make changes or adjustments during the building process, not only was he willing to do so, but he was excited to meet the challenge. Building our home was a real creative process for us and we felt like Matt was not only our builder, but he was also our partner in this creative process. In addition, we knew that we could completely trust Matt and that made the home building process even easier. Building with Matt was a fantastic experience and I would highly recommend McEwan Custom Homes to anyone considering building a new custom home.
Chad & Cynthia Carman
After our first meeting with Matt we knew that he was the builder for us. We liked how organized and thorough he was with his approach to the home building process. He made us feel comfortable with the potential daunting and stressful process of building a home. We lived out of state while our home was being built and found Matt to be completely accessible throughout the construction of our new home.
The sub-contractors Matt, products are of the highest quality. We found them all to be extremely friendly and produced a quality product. Matt’s core group of guys are awesome including his field manager, Devin Dye. Devin was one of the most pleasant and skillful guys we had the pleasure of working with.
Overall we can’t say enough about McEwan Custom Homes. We highly recommend Matt and his team. We ultimately found that they don’t just build homes they build lasting relationships as well.
Matt & Scharman Grimmer
While building with McEwan Custom Homes, we continually asked Matt questions about the possibilities of incorporating certain features into our home. Our requests may have been novel, technical or expensive, but Matt’s answer was always, “yes”. This was our favorite part of working with Matt, his willingness to fulfill our requests no matter how unique or small in detail. This allowed us to build a truly custom home.
We started by sitting down with Matt and revising home plans until we had all of the features we desired. In this planning and design process Matt provided us with useful suggestions and insights, many of which we adopted in our home. From re-circulating hot water lines, to a hose bib and floor drain in our cold storage room for ease of emergency water storage.
Matt outlined the building process in writing, including the timing and total cost. He gave us a detailed budget for every category of our home. Including flooring, cabinets, appliances, plumbing & lighting fixtures, along with multiple sub-contractors and suppliers to choose from. We greatly appreciated how Matt stayed in budget and on time.
We were very impressed with the responsiveness and high quality of workmanship from Matt and his sub-contractors / suppliers. In speaking with them we quickly recognized the high level of respect Matt has achieved in the building community. These relationships exacted quick responses and sub-contractors / suppliers who have stood behind their work.
On multiple occasions, we have had people driving through our neighborhood, stop and knock on our door to ask who built our beautiful home. Our experience building with Matt was so positive that three years later when we were ready to finish our basement, Matt was the only builder we would consider.
Kevin & Mary Buckner
A Fairy Tale Recommendation
Once upon a time there was a family looking to relocate to a new area closer to Papa Buckner’s work. Papa and Mama Buckner heard about some land that was for sale in exactly the right place and began what they thought would be an arduous and painful process.
Someone must have sprinkled fairy dust upon The Family Buckner because before they knew it, they found themselves meeting with the man himself, Matt McEwan and his merry crew at McEwan Custom Homes. Matt cast a spell on Papa and Mama Buckner. They were entranced by his obvious integrity and unique gift for making them feel special. He even made them feel as if they were his only clients on earth.
Before long The Family Buckner began to see their new home spring forth from the barren ground. Mama Buckner spent countless hours working with the subs and suppliers recommended by Matt, all of who were pretty darn special themselves. The evil decision dragon plagued Mama Buckner. But with the help of Matt and his merry crew of experts, she was able to at last make her final decisions in all manner of finishes, cabinets, countertops, lighting, paint colors, etc. She doesn’t know what kind of magic potion they were drinking, but she continues to be desirous of the patience they had all shown to her.
Through the season of the burning sun, the storms of rain and snow, Matt’s crew toiled on, relying on his mighty power of direction and his attention to detail. In what now seems to be the twinkling of an eye, The Family Buckner’s home was completed. Just as Matt had promised, their new home was beautiful beyond belief.
Papa, Mama and their little bears couldn’t be more pleased with their refuge from the evils of the world. They gave all the credit to Matt and his merry crew at McEwan Custom Homes!
Vern & Susan Henshaw
When you build a home you want a professional and passionate person; someone that you can develop a relationship with, where he almost becomes part of your family. For us, that was Matt McEwan. We had an exceptional building experience and love our new home built by McEwan Custom Homes.
We knew we wanted Matt to build our home because of his fine reputation and quality workmanship, but thought that we may not be able to afford his services. As we worked through the bidding process, we were delighted to have it come in within our budget, so we would have the pleasure of working with Matt. Matt’s honesty and straight forward approach, allowed us to develop a trust in him as we watched our home become a work of art.
From day one, Matt made sure we were pleased. His attention to detail, upfront communication and willingness to please us was greatly appreciated. He made us feel like our home, was his home. He took individual time to answer questions, make suggestions and ensure that everything was exactly what we wanted. When we had questions about the monthly bank draws, Matt sat down with us and explained where every dime was being spent.
Matt’s wife and interior design consultant, Carrie, is a jewel. She has a great eye for design and color. She showed enthusiasm for our project and we valued her ideas and input when we needed help with some of our selections. She was eager to see that it all came together with class.
The subcontractors and suppliers that worked on our home were professional, as well as passionate about their trade. When we asked them to make some minor changes they were willing and anxious to satisfy our wishes.
When friends and family come visit us in our new home, their first reaction is, “you obviously have a well built home and had an exceptional builder.” We agree with them and are so proud to be owners of a McEwan Custom Home.
Thanks Matt and Carrie for all you did to make this a rewarding and enjoyable process!!
Jonathan & Erin Guenter
This was our first home building experience, which meant we were excited but cautious. In the past we have been known to be overly methodical when it comes to making important decisions. We met with a few award winning custom homebuilders prior to seeing a McEwan Custom Home that ultimately led us to Matt. His genuine interest in our project and honest explanation of his home building process, immediately put us at ease and put him at the top of our list.
Matt was always flexible with us and with the few modification we made to the plans during the building process. At the same time he demanded exactness and only the highest quality from his subcontractors. Despite his demands on them it was obvious how much they respect him. It was common to hear them say, “When I build a home, I will use McEwan Custom Homes.”
Instead of being a stress and strain on our marriage, building a house with Matt was extremely enjoyable. We almost feel guilty when we compare experiences with friends who have built recently that had a sub par experience with their builder. Our home was finished on budget, earlier than promised AND it was fun. Matt was always available during the process and made us feel that our home was his only project. Not only was it a great business relationship, it developed into a true friendship.
Without hesitation we highly recommend that you build your home with McEwan Custom Homes. It was the best decision we made!
Scott & Kristen Johnson
We completely enjoyed working with Matt and his team at McEwan Custom Homes. He is a true professional and someone that can be trusted. The construction of our new custom home was a very stress-free process; we felt like we knew what to expect and that Matt would be on top of any issues that might arise. Throughout the home building process we were impressed with the creativity of Matt and his team.
Ken & Leah Newitt
Heber City, UT
The process for selecting a builder didn’t start until after the completion of the custom home design. We asked the architect who he would recommend as a builder. We were given three names. We contacted each of them and just by their response, we quickly narrowed our list down to one builder, McEwan Custom Homes. Matt gave us an itemized bid that was very detailed and when we told him it was a little high for our budget, he went right to work to see how he could trim it down.
After meeting with Matt, looking at his beautiful home and one of the homes he was in the process of building, we knew we wanted him to build our home.
Once construction was underway, Matt installed a job site camera, so we could watch the building process from our computer at home. This was very convenient, since we were living in another state while our home was being built and did not have the ability to visit the job site very often. He also took pictures throughout the project and posted them on his web site for us, along with his construction schedule. By watching the live video feed, we could actually watch every step of the construction process.
I may have looked at the way Matt handled the building process differently than most. I spent my professional career working in Program Management, managing various Aerospace programs. I was not only interested in Matt’s contract and his schedule, but since I had worked with many suppliers throughout my career, I was interested in seeing Matt’s supplier’s reaction to us. I asked each supplier the same question, “How do you like working with Matt?” After the first response I thought, he can’t be that good. But each additional supplier was very complimentary about Matt. Many of them remarked that, “If there is any kind of a problem, Matt doesn’t skip a beat, he just takes care of it.” Or, “We have about thirty builders we do business with and I would only let about five of them work on my personal home and Matt is one of them.”
This is a typical example of how Matt does business. – When the rock combination we had chosen for our home arrived on site, the stone mason did not think that it would look very good. Matt had the mason put a 3′ square sample of the stone on the front of the house, and then sent some pictures to us. He was right, it looked nothing like what we had envisioned. Matt went right to work and spent many hours tracking down stone samples from multiple suppliers until he had found the exact stone combination we were looking for. It turned out amazing!
Matt was so easy to work with. When we came up with ideas he always considered them and he was honest with us about expressing his own thoughts or ideas. He was readily available to talk with during the whole building process and treated us like we were his only building project. Actually, he treated us like friends.
With projects of this kind there are bound to be some challenges. One snag we ran into was the need for an unplanned retaining wall that was not in our budget. Matt figured out a creative way to build it without costing us a lot of “out of pocket” money. We appreciated his ability to problem solve and get results.
The bottom line is: Our home was built on time, according to our budget, and we are extremely happy with the quality. Matt has gone the extra mile, right down to the final detail.
Matt was great to work with and we would highly recommend McEwen Custom Homes to anyone. Thank you Matt!!!
Dave & Bobbi Jo Blake
Pleasant Grove, UT
We were initially drawn to McEwan Custom Homes because of the excellent workmanship and design we had seen in Matt’s homes. When Matt bid our home, we were thrilled to learn we could have that quality at such an affordable and competitive price. The value that Matt offered, coupled with the organizational and follow-up skills he demonstrated during the bidding process was impressive. We liked his level of professionalism. However, he became our obvious choice after we learned of the excellent reputation he has among his peers.
Matt was extremely patient and helpful in walking us through the many decisions required to build a custom home. He has the building process down to a science. We knew from the start what decisions needed to be made and when they needed to be finalized in order to meet our deadline. His suppliers and contractors truly enjoy working with him and, because of that, we received excellent service that was on schedule. Matt was always available to address any concerns and was transparent about the costs involved. He quickly earned our trust and we valued his opinion.
The highlight of working with McEwan Custom Homes is their commitment to customer service. Matt was genuinely interested in seeing that we got exactly what we wanted, even if it required more work on his part. As our home neared completion, we realized that one of the fireplaces was off center by 2” on the living room wall. At that point of the construction process we thought it was unlikely that it could be fixed, but raised our concern with Matt anyway. Matt went to our home early the next morning, removed the travertine surround and mantel himself. Then made arrangements to have the fireplace moved, the travertine surround replaced, mantel rebuilt and repainted, all at his own expense. He was more concerned about ensuring we were happy than with his bottom line. We moved in several months ago and the McEwan Custom Homes team continues to follow-up with us to ensure that we are completely satisfied with our new home. They have set the standard for customer care.
McEwan Custom Homes delivered an amazing home, as well as an enjoyable building experience. It is easy to see why they have earned their excellent reputation. They certainly lived up to it in building our home.
Matt & Melissa Brady
American Fork, UT
Having experienced the challenges of building a custom home before, we knew what we wanted and what we didn’t want in a homebuilder. Building our home with McEwan Custom Homes was a great experience. We were definitely the beneficiaries of Matt’s organization and the strong relationships that he has with his suppliers and sub-contractors. They always went out of their way to work within our budget without sacrificing the quality of products, installation and service.
Marty & Marjorie Matheson
From beginning to end, the process of building our home was an extremely enjoyable experience for us. We are certain this is due to Matt McEwan and the McEwan Custom Homes team. McEwan Custom Homes offers some of the finest customer service we have ever experienced from any type of business.
This was our first time going through the process of building a home. Matt and his team were patient with us, and our many questions. They took the time to address each and every concern, then the conversation always ended with them asking if there was anything else we needed them to address. We were extremely impressed with how positive and caring they were to us throughout the building process. Our needs and desires were always their priority. Matt encouraged us to call at any time should we have a question or concern. We were often amazed how quickly they responded to us and our requests. The way we were treated made us feel like we were the only project they were currently working on, when in reality, we were one of numerous projects.
Something we didn’t expect, yet made us feel very good about our selection of Matt and McEwan Custom Homes, were the many compliments we heard from the subcontractors and suppliers who worked on our house. We heard on a regular basis that we had made a great choice in a builder and how Matt was one of their favorite builders to work for.
The quality of the workmanship on our home is first rate. Not only is this our opinion, but is also shared by our family and friends who marvel at the overall quality and detail. It is evident that we have a high quality home, built by people who care and go the extra mile to attend to every detail. There are so many big and small extras we believe we received from choosing Matt and his team.
Of McEwan Custom Homes, we give our highest recommendation possible. They are truly masters of their craft and were a joy to work with.
Todd & Carrie Gurney
We had a bad experience with a builder before, and Matt was the polar opposite. This is rarely heard of in the construction world, but McEwan Custom Homes actually performed under budget and ahead of schedule! We’ve found out the hard way that other builders are often high on promises up front and then they don’t follow through.
It’s plain to see that Matt has developed a great rapport with his subs, and they give top priority to Matt’s jobs. We were very particular about how we wanted a playhouse in our basement to turn out, and we were initially worried that this might be a nuisance to our builder. However, Matt embraced the idea completely and made it turn out even better than we could have imagined!
The McEwan team has great expertise in making a functional, beautiful product; and they completely understand the balance of being helpful without ever being overbearing. Carrie was extremely helpful to consult with us as we chose colors, cabinets, and other finishes. Matt had a great feel for what items would give us the best bang for our buck. Their input and suggestions were invaluable They never cringed or rolled their eyes if we changed our minds.
The McEwan Custom homes slogan is “The Difference is in the Details”, and after seeing their work in action we can personally to the validity of that statement. Using them resulted in a smooth, low stress process, which is pretty remarkable for any building project. They are true masters of their craft. We are very appreciative of their time and talents. We highly recommend McEwan Custom Homes to anyone seeking a high quality construction product at a reasonable price.
Max & Claudia Simmons
Extensive research led us to Matt and McEwan Custom Homes. Once we looked into Matt, it was obvious that he had a great reputation. Matt and his team took the confusion out of building a new custom home. We have built several other homes in the past, but our building experience with Matt was by far the best. I’ve always said that what ever happens, good or bad, it is best to communicate it early on. – With Matt, we got that.
The construction of our custom home was planned and organized meticulously, then completed on schedule. Sometimes construction projects can feel chaotic. We never felt chaos during the home building process, instead we felt order and progress. Our new custom home is exactly what we wanted and more. Thank you to all who made the building process so worthwhile and helped us achieve our home of a lifetime.
Abe & Gretchen Knell
Our experience with McEwan Custom Homes couldn’t have been any better. We knew we made the right choice in selecting Matt to build our home when every sub-contractor and supplier we came across said they would have Matt build their personal home. Matt is honest, flexible, and easy going enough to make a potentially stressful process, enjoyable.
Dave & Becky Koch
McEwan Custom Homes was the best choice we made when we were looking for a builder to build us a custom home. Matt was always available when we had questions or concerns about the building process. From start to finish, he always had great suggestions of how we could get the look we wanted while staying within our budget.
Randall & Argelia Lewis
While looking at homes, my wife and I came across some that were built by McEwan Custom Homes. We liked what we saw and asked Matt to meet with us. We were very impressed with Matt from the start. He was there every step of the way, from looking at lots to meeting with the designer. It felt like a partnership. He was attentive to our needs and concerns.
Brett & Tami Belliston
When we first began the process of building our home, the only concern we had was finding a builder that has a strong work ethic, attention to detail, and one that would give us a home that would last for generations. After our first meeting with Matt we knew that he would deliver.
Our experience with Matt was amazing. Everything went like clockwork. Sub-contractors were at our home working when he said they would be, that has never happened with our prior two home building experiences. The subs that Matt uses are highly skilled and knowledgeable about their craft. If we were not clear on how something would turn out, Matt would take the time to make sure that everything was clear, explaining things in different ways, meeting us at the house, drawing pictures, and giving suggestions on how we could achieve what we were envisioning. Even though Matt was building several homes while ours was under construction we could reach him anytime, we were made to feel that our home was the only one he was building and that he was genuinely interested in the process of our home building experience, he even donated his own personal time to do some additional finish work at his expense so that we could have the home we have always wanted with out going over the budget.
We truly could not have had a better experience building with McEwan Custom Homes. We absolutely love our home, there is not one thing that we would change. There is no question that we made the right choice by choosing Matt to build our home.
Dana & Keri Stott
This is the second home that we have built and we have to say that our building experience with McEwan Custom Homes surpassed our hopes. From the bidding process to the final inspection, Matt was honest, patient and fair. When we got a bid from Matt and compared it with other builder’s bids,
As the building process began, Matt guided us along the way, giving recommendations on local merchants and a time line so we knew when decisions on a particular house feature needed to be fulfilled. We did our homework and some of his recommended merchants did not have what we were looking for. When we found other businesses that satisfied our needs, Matt was very accommodating and willing to work with these other businesses. When we changed our minds on the house plans, as most people do, Matt was patient and helped us work through a good solution. Sometimes this required his subcontractors to tear out walls, move doors, and reorder windows. We can’t say enough about the way he handled our personal needs. This was our home and we wanted it to look the way we had in mind. Matt was very accommodating. When we had questions about the bank draws, he would sit down with us and explain where the money was going to. We never felt that we were being taken. They even finished our home three weeks ahead of schedule.
Now it is four months after we moved in and still Matt calls to see how we are doing in our new home. We have had little for him to come out and fix, but when we had paint touch-ups or minor hardware changes, Matt sent his subcontractors without a hassle to get the job done. In fact, during the bidding process we casually mentioned to Matt that we would like to have a certain feature put into our home. We forgot all about it and did not get it added to the feature list of the home. We realized we forgot to have it added to the home a few weeks after we moved in. We contacted Matt and asked him how much it would cost to have this feature added to our home. He said he would get back to us with a bid. The next day, a serviceman was there installing the feature for us at no cost to us. McEwan Custom Homes picked up the bill because they wanted us to be happy with our new home.